Hello everyone, I hope you are having an amazing day. Welcome to Chang Chats with Stu Chang and I'm Stu Chang. Today we are going to talk about EQ, or Emotional Intelligence (emotional quotient).
What it is, why it is important and what you can do to improve yours. I've got a special guest today, my dear friend Megan Bradley. Megan is a local leader who has been elected to numerous local government positions.
She's in the government so she needs all the EQ she can muster! In a nutshell it's the ability to understand, manage, and use your own emotions in a positive way to communicate effectively, empathize with others, overcome challenges and defuse conflict and in the end build better relationships. It includes being able to do the following 4 things when interacting with others.
Self-awareness – You recognize your own emotions and how they affect your thoughts and behavior. You know your strengths and weaknesses, and have self-confidence.
Self-management – You’re able to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.
Social awareness – You have empathy. You can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.
Relationship management – You know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.
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