Whether it's the Nation's leaders wanting everyone to wear a mask, or it's you as a parent wanting your kids to clean their rooms, or you as a manager at work wanting your team members to follow a new process, how do you get someone to change their behavior to ultimately achieve a different outcome or fulfill a purpose.
In this Chang Chat we explore How to Change Someone's Behavior.
Do they know what you want them to change, why it is important, and most importantly, what's in it for them?
Do they want to change their behavior? You can't sustainably "make" someone do something they don't want to do.
Do they know how to change their behavior? If it is a new process at work, have they been taught how to effectively do the new process?
Are they actually performing the new behavior consistently and effectively? Are you measuring that and how do you measure that?
What are you doing to reinforce the new behavior? These are all the things we will explore in this chat. In this chat I reference some of the things
#moc #managementofchange #changemanagement #why #what #how #ability #reinforcement
