When designing your org, there are some guidelines you should consider.
The organization needs to be designed to be:
Simple - Easy to communicate the components and the relationships with other organizations
Flexible - Able to quickly adapt to changing conditions
Accountable - A consistent predictable output with clear accountability
Economical - The benefit must outweigh the cost
Acceptable - Must offer a differentiated benefit and be accepted by employees and key stakeholders as a good fit
With these as guidelines, here are the steps to designing an organization for success.
- Define your team’s purpose, mission, winning aspiration and how you measure success.
- Define the functions or strategy that are needed to achieve the above goal. Ideally you can measure these functions.
- Define the services and value-add to be provided. What do the functions do?
- Describe the processes needed to offer these services and calculate total workload for required tasks.
- Outline handoffs and connecting mechanisms to other organizations.
- Define the organization (leveling, headcount, skill mix, etc.) needed to deliver these services.
- Plan and execute the creation of the organization, sequencing communications and aligning talent to roles. This is where you will know what HC or skillset gaps you have.